The LG washer OE error code usually appears when your washing machine cannot drain water properly, leaving water inside the drum. With the “OE” error code appearing on the display; the washer is informing you that it cannot drain. However, there are many reasons that could be causing this issue and many are easily fixed. In this article we will explain what the error code means, what can cause it and how to get your washer working again.
What does the OE Code Mean?
The OE error code on your LG washer means that there is an error with the drain. The washer cannot empty the tub within the normal time frame so there is water left in the tub. The washer will then pause until the issue is sorted.
This is one of the most common errors on an LG washer OE error codes and most of the time it will just be an issue with something being blocked.
Common Causes of OE Error
The most common issues that cause your LG washer to not drain are:
- Blocked drain pump filter – full of lint, coins, hair ties and small socks.
- Bent / Blocked drain hose.
- Incorrect drain hose fitted – If the drain hose is inserted too far into the stand pipe or too high, it can slow the drainage.
- Blocked home drain – The drain could be blocked in your home.
- Too many suds – If too much detergent or non HE detergent has been used.
- Faulty drain pump – The drain pump could be worn or faulty.
- Frozen drain hose – In colder areas the water can freeze in the hose.
How to Fix LG Washer OE Error Code
Follow these steps. Always make sure to unplug the washer before doing anything.
Step 1: Drain the remaining water.
Most front loaders have a panel at the bottom front of the washer. This will give you access to the drain pump filter and small emergency drain tube.
- Place some towels and a shallow bowl on the floor.
- Remove the small drain tube and undo the cap. Allow the water to drain slowly.
- Empty the bowl as required.
Step 2: Clean Drain Pump Filter.
Once the water has drained, turn the filter anti-clockwise to remove. Clear away any lint and dirt. Rinse the filter and check for any blockages in the hole. Once cleaned screw the filter back in securely to prevent any leakage.
Cleaning this filter will often help to sort the LG washer OE error code . Try to clean this every few months.
Step 3: Check Drain Hose.
Unplug the washer from the wall. Check the drain hose.
- Straighten any kinks in the hose.
- Undo and flush through with water.
- Ensure that the hose is not inserted more than around 6-8 inches into the stand pipe.
- Check that the hose is the correct height according to your owners manual.
Step 4: Check Home Drain.
Fill a bucket of water and pour into the stand pipe/sink that your washer drains into. If the water comes back up then the drain is blocked in your home and a plumber may need to come and unblock it.
Step 5: Reduce Suds.
Only use HE detergent and the correct amount as indicated on the label. If there are too many suds then do a rinse and spin cycle without any detergent.
Step 6: Restart Washer.
Plug the washer back in and do a drain and spin cycle. If the LG washing machine OE error disappears then you have fixed the issue.
When the Drain Pump Is the Problem
If after clearing the filter and hose there is still an issue with your LG washer not draining water then the drain pump may be faulty. Listen to the pump whilst it drains.
- If there is a humming noise and no drainage then the pump may be blocked or worn.
- If it is completely silent then the pump, wiring or control board could be faulty.
Replacing the pump will require you to open up the cabinet and work with electrical components. It is usually best to have a trained technician do this.
When to Contact a Professional
Contact a professional if:
- The error code comes back after clearing the filter and hose.
- There is a grinding noise or no noise coming from the pump.
- Water is leaking from underneath the washer.
- You are unsure about opening up any panels.
Expert Washer Repairs by Caspi Home Service
If the OE code is still not going away then contact Caspi Home Service. Our technicians will find the exact issue, repair or replace any faulty parts and get your washer draining correctly. Get in touch today to book your washer repairs.
